Privacy Policy

Last modified: July 17, 2020

The City of Midway, Kentucky (“City”) respects your privacy and is committed to protecting it through our compliance with this website privacy notice (“Notice”). This Notice describes the types of information we may collect from you or that you may provide when you visit the collection of webpages using the internet address (collectively, the “Website”). By using the Website, you consent to the information collection practices described in this Notice.

This Notice applies to information we collect:

  • On the Website.
  • In contact forms, email or other electronic communications with the City that may be available through the Website.
  • In any permit, application, survey or other form completed on the Website.

This Notice does not apply to information collected by:

  • the City offline or through any other means, including any website accessible through our Website that is operated by a third party; or
  • any third party, including through any portal, application or content (including advertising) that may link to or be accessible through the Website.

Please read this Notice carefully to understand our policies and practices regarding your information and how we will collect, use and disclose it. If you do not agree with the policies and practices in this Notice, your choice is not to use our Website. By accessing or using this Website, you agree to the policies and practices described in this Notice. This Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Notice periodically for updates.

Information We Collect About You and How We Collect It
We may collect several types of information from and about users of our Website, including:

  • Information by which you may be personally identified, such as your name, e-mail address, home or work address or telephone number, when you provide this information to us.
  • Demographic information that is about you but does not identify you, such as your ZIP code, age, gender, preferences, interests and favorites.
  • As is true of most other websites, our Website collects certain information automatically and stores it in log files. This information may include your internet protocol (IP) address, your internet connection (wireless, broadband, cable, etc.), the region or general location where your computer or device is accessing the internet (geo-location data), browser type, operating system and other usage information about the use of the Website, including access times, a history of the pages you view and other websites you used to navigate to our Website.

We collect this information in the following ways:

  • Directly from you when you provide it to us, such as when you register for City programs or services, enter a City contest or promotion, use a City contact form or otherwise communicate with the City using tools or forms provided on our Website.
  • Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons and other website tracking technologies.
  • From third parties, for example, organizations and businesses who list or advertise their products or services on our Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any public message boards on the Website, this information may be collected and used by others, as well as stored on the Website’s web server. NEVER COMMUNICATE YOUR FINANCIAL OR OTHER SENSITIVE PERSONAL INFORMATION (SUCH AS A SOCIAL SECURITY NUMBER, CREDIT CARD OR BANK ACCOUNT NUMBER OR GOVERNMENT ISSUE IDENTIFICATION NUMBER) TO ANYONE USING A CHAT BOX, EMAIL, VOICE MEMO, SOCIAL MEDIA POST OR OTHER UNSECURED COMMUNICATION.

Children Notice
In order to protect the information and identity of children, we ask that minors age 13 and under not submit any personal information to us. Parents or caregivers should become knowledgeable about websites that collect information so they can assure that their children’s use of the Internet reflects parental preferences and requirements.

Third Party Websites
When you click on a link on our Website to a third party’s website, the City encourages you to review the privacy statements of those websites so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy policies or practices or any content on third party websites. Please review the section of this Privacy Notice titled “Online Payment for City Services” for policies and practices that apply to the collection of financial information collected by third parties with whom the City has arranged to process online payments for City services and utilities.

Use of your Personal Information
The City does not collect and use personal identifying information collected via the Website to directly and specifically target you for advertising or to deliver products or services to you that you did not request from us. However, the City may use personally identifiable information that you provide to us through a communication tool on this Website (e.g., contact forms, email link, survey) to follow-up with you regarding the subject matter of your communication with us. We also may share any personal information you provide via the Website with our trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries or services, including payment of City services.

The information that is automatically collected on Website visitors helps us operate and maintain the quality of our Website. For example, we may use your IP address to help diagnose problems with the web server and to otherwise administer the Website.

We also may use your IP address to analyze trends, track user movements, and gather broad demographic information to help us identify generalized Website user preferences so that we can design the Website to better suit users’ needs. Tracking the use of the Website and the webpages that users visit within our Website helps us determine what City services, attractions, businesses and other features listed on the Website are the most popular. This data is used to deliver customized content and advertising within our Website to Website users whose aggregated Website behavior indicates that users are interested in a particular subject area.

The personal information the City collects from you via the Website may be stored in one or more databases or web servers that are hosted by third parties. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.

The City does not release personal information collected through the Website to third parties except as required by law or as specifically authorized by you. The City does not provide, rent or sell personal information collected via the Website to third parties for marketing programs.

The City will disclose personal information collected through your use of our Website, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with the law, such as the Kentucky Open Records Act*, or comply with legal process served on City of Midway, KY or the Website; (b) protect and defend the rights or property of City of Midway, KY; and, (c) act under exigent circumstances to protect the personal safety of users of City of Midway, KY, or the public.

*Kentucky Open Records Act. Please note that all non-exempt information collected by the City through our Website may be subject to public disclosure under the Kentucky Open Records Act, KRS 61.870 to 61.884. However, public records containing information of a personal nature are protected from disclosure by the personal privacy exemption of state law where the public discloser of such records would constitute a clearly unwarranted invasion of personal privacy. Personal data in our possession is maintained and used in ways that respect individual privacy. 

Web Portals and Online Payment for City Services
The City may partner with third parties to provide City residents convenient access to web portals to view bills and make online payments with a credit card, debit card or electronic check for City services and utilities, such as your water bill. If you take advantage of these web portals and online payment features, you will be connected directly to a web portal and web servers that are maintained by third parties. The financial and other personal information you supply via such web portals or to make an online payment is not stored on the web server for this Website. Although the City expects the third parties providing the City with these services to protect the privacy and security of the personal information they collect online from you, the City cannot and does not guarantee the privacy or security of the web server, portals, webpages or other technology used by these third parties. You should look for and carefully read the third parties’ policy on protecting the privacy and security of your information and any terms and conditions applicable to using the online payment services before you submit your personal and financial information via these web portals.

Use of Cookies and Web Beacons
Our Website may use "cookies" to help personalize your online experience. These cookies are tiny text files that are saved to your web browser by the web server that hosts the webpages you visit. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your web browser, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of our Website’s cookies is to provide a convenience feature to save you time. The cookie tells the web server that your web browser has returned to a specific webpage. For example, if you entered information on a contest, survey or contact form or on a log-in screen on the Website, a cookie helps our Website’s web server recall the information that you previously supplied when you visit that webpage again. When you return to the same webpage, the information previously supplied can be readily retrieved, simplifying the process of using forms on or loading webpages to your browser.

Most web browsers automatically accept cookies, but many cookies used on the Website can be disabled through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function. If you choose to disable or decline cookies, webpages may load more slowly or you may not be able to fully experience any interactive features of a webpage on the Website.

Web beacons, also knowns as tracking pixels or pixel tags, are often used in combination with cookies. They are images (often invisible) that are part of a webpage. Web beacons allow us to count users who have visited certain webpages within our Website and to generate statistics about how our Website is used. They are not used to access personally identifiable information. Unlike cookies, you cannot decline web beacons. However, setting your browser to decline cookies or to prompt you for a response will keep web beacons from tracking your activity.

Third Party Cookies
The cookies that our Website uses, as described above, are called “First Party Cookies”. “Third Party Cookies” are used by a third party, such as an advertiser, marketer or social media platform, for purposes of collecting information on website visitors. The information Third Party Cookies collect may include personal information and information about your online activities over time and across different websites and other online services. These third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

For example, if you click the “Like” button for a social media platform displayed on our Website, the owner of that social media platform uses Third Party Cookies to receive information about the webpage you are visiting, the date and time and other browser-related information. Third Party Cookies may be used alone or in conjunction with web beacons or other tracking technologies to collect information about you when you visit our Website.

The City does not have any control over how a third party uses its Third Party Cookies or other tracking technologies to collect your personal information or to track your internet browsing activities, even if you are directed to the third party’s website or social media platform from our Website.

If you do not want to be tracked by Third Party Cookies, do not click on third party advertisements, social media platform buttons or other marketing links. You may be able to opt out of receiving certain targeted ads by visiting the Digital Advertising Alliance website. If you have any questions about an advertisement or other content that appears to be targeting you based on your browsing activities, you should contact the provider of the advertisement or other content. 

Security of your Personal Information
The City strives to secure personal information collected via the Website from unauthorized access, use or disclosure. The Website uses the Secure Sockets Layer (SSL), a standard security technology, to establish an encrypted link between our web server and your browser. Using this widely accepted form of encryption helps to ensure that no one besides you and our web server can see or access the information that you type into a form, survey or contact form on our Website.

Changes to Our Privacy Notice
We may update our Notice from time to time. If we make material changes to how we treat our Website users’ personal information, we will post the new Notice on this page. The date the Notice was last revised is identified at the top of the page. You are responsible for periodically visiting this Notice to check for any changes.

Contact Information
This Notice is intended to provide you with information about what personal data the City collects about you and how it is used. If you have any questions or comments regarding this Notice, please contact us at or